Hi all,
We had recently enabled voice mail preview this month and also enabled Voicemail journaling. Unprotected voicemails are being journaled correctly. But the IRM protected voicemail send the encrypted version to be journaled. The users do receive a voice preview message of the protected message in their mailbox. We confirmed that the JournalReportDecryptionEnabled setting is set to true when running Get-IRConfiguration.
Are protected voicemails that have been decrypted for voicemail preview able to be journaled?
Thx
Sam