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What makes a user go over budget?

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We have a couple of users who find that intermittently they cannot receive or send from their mobile devices.

Lots of AirSync W3WP user has gone over budget and is locked out messages are logged (Error 4023).

First I increased the MaxConcurrency and other parameters to twice as high as the default, but the issues continued. I have now set EAS to Unlimited to stop this happening.

Can somebody please explain what makes a user go over budget?


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