I have looked for hours and hours on Google and this web site for this type of issue and nothing seems to help.
Problem:
On my new Windows 2008 R2 /Exchange 2010 server with IIS7 installed, I can use Outlook 2010 client to login and send and receive e-mail but when I try to busy search internal Exchange users I get no information (cross-hatch), but the sender of the Meeting Request can see their own free/busy information fine. And OWA users can see free/busy information fine, as can Outlook 2003 client users against this Exchange 2010 server when logged in.
I don't know if I have a certificate problem with regard to IIS7 or Exchange 2010, I did not create my own certificate , it is just what was installed by default when I installed and configured Win2K8 server, IIS7 and Exchange.
On the Windows 7 workstations with Outlook 2010 client, I am not logging into the Exchange 2010 server DNS domain, if that makes any difference. On these workstations I can ping "autodiscover.my.exchange.server.com" and my.exchange.server.com with no problem. I even used this Microsoft KB to install a new _autodiscover dns entry, but it did not help :
When I turn on logging on my Outlook 2010 client, I see this in my C:\Users\Administrator\AppData\Local\Temp\1\outlook logging\20131208-135658864-fb.log :
2013/12/08 13:56:58.864: Getting ASURL
2013/12/08 13:56:58.864: URL returned from cached autodiscover: blah blah
2013/12/08 13:56:58.864: Request to URL:
2013/12/08 13:56:58.864: Request action:
2013/12/08 13:56:58.864: Request XML: <?xml version="1.0"?>
2013/12/08 13:56:59.051: Request sent
2013/12/08 13:56:59.051: Response error code: 00000000
2013/12/08 13:56:59.051: HTTP status code: 0
2013/12/08 13:56:59.051: -------------------------------
2013/12/08 13:56:59.051: There is an error in request/response.
2013/12/08 13:56:59.051: XML response:
2013/12/08 13:56:59.051: -------------------------------
2013/12/08 13:56:59.051: Getting ASURL
2013/12/08 13:56:59.644: Failed to get ASURL. Error 8004010F
At an Exchange shell console I enter this command and get these results :
Exchnage Management Shell :
VERBOSE: Connecting to BPExchange2010.my.exchange.server.com
VERBOSE: Connected to BPExchange2010.my.exchange.server.com.
[PS] C:\Windows\system32>Test-OutlookWebServices -id:michelle@my.exchange.server.com -TargetAddress:bob@bperez2.lab.nove
ll.com
RunspaceId : c929eacd-d53c-49d7-8532-c4b74e61b8be
Id : 1019
Type : Information
Message : A valid Autodiscover service connection point was found. The Autodiscover URL on this object is
Type : Success
Message : [Server] Successfully contacted the UM service at https://bpexchange2010.my.exchange.server.com/ews/exchan
ge.asmx. The elapsed time was 234 milliseconds.
[PS] C:\Windows\system32>
** Also frequently when I log into Outlook 2010 client and start to send a meeting request , I get the Security Alert dialog :
autodiscover.my.exchange.server.com
Information you exchange with this site cannot be viewed or changed by others. However, there is a problem with the site's security certificate.
Green Check Mark : The security cerficate is from a trusted certifying authority
Green Check Mark: The security certificate date is valid
Red X : The name on the security certificate is invalid or does not match the name of the site.
Do you want to proceed ? . I either import the certificate or click YES, but does not help this issue.
NOTE: Each user that shows as NO INFORMATION cross-hatch, these users have appointments and have logged into outlook before.
When I do this autodiscover url from a Windows 7 pc with outlook 2010 I get :
This XML file does not appear to have any style information associated with it. The document tree is shown below.
<Autodiscover xmlns="http://schemas.microsoft.com/exchange/autodiscover/responseschema/2006">
<Response>
<Error Time="14:47:01.5656198" Id="401440650">
<ErrorCode>600</ErrorCode>
<Message>Invalid Request</Message>
<DebugData/>
</Error>
</Response>
</Autodiscover>
Can anyone assist ? What am I missing ?
Thank You
NOTE: When will this go away. I had to strip out a lot of helpful information to post this. "Body text cannot contain images or links until we are able to verify your account."
Problem:
On my new Windows 2008 R2 /Exchange 2010 server with IIS7 installed, I can use Outlook 2010 client to login and send and receive e-mail but when I try to busy search internal Exchange users I get no information (cross-hatch), but the sender of the Meeting Request can see their own free/busy information fine. And OWA users can see free/busy information fine, as can Outlook 2003 client users against this Exchange 2010 server when logged in.
I don't know if I have a certificate problem with regard to IIS7 or Exchange 2010, I did not create my own certificate , it is just what was installed by default when I installed and configured Win2K8 server, IIS7 and Exchange.
On the Windows 7 workstations with Outlook 2010 client, I am not logging into the Exchange 2010 server DNS domain, if that makes any difference. On these workstations I can ping "autodiscover.my.exchange.server.com" and my.exchange.server.com with no problem. I even used this Microsoft KB to install a new _autodiscover dns entry, but it did not help :
When I turn on logging on my Outlook 2010 client, I see this in my C:\Users\Administrator\AppData\Local\Temp\1\outlook logging\20131208-135658864-fb.log :
2013/12/08 13:56:58.864: Getting ASURL
2013/12/08 13:56:58.864: URL returned from cached autodiscover: blah blah
2013/12/08 13:56:58.864: Request to URL:
2013/12/08 13:56:58.864: Request action:
2013/12/08 13:56:58.864: Request XML: <?xml version="1.0"?>
2013/12/08 13:56:59.051: Request sent
2013/12/08 13:56:59.051: Response error code: 00000000
2013/12/08 13:56:59.051: HTTP status code: 0
2013/12/08 13:56:59.051: -------------------------------
2013/12/08 13:56:59.051: There is an error in request/response.
2013/12/08 13:56:59.051: XML response:
2013/12/08 13:56:59.051: -------------------------------
2013/12/08 13:56:59.051: Getting ASURL
2013/12/08 13:56:59.644: Failed to get ASURL. Error 8004010F
At an Exchange shell console I enter this command and get these results :
Exchnage Management Shell :
VERBOSE: Connecting to BPExchange2010.my.exchange.server.com
VERBOSE: Connected to BPExchange2010.my.exchange.server.com.
[PS] C:\Windows\system32>Test-OutlookWebServices -id:michelle@my.exchange.server.com -TargetAddress:bob@bperez2.lab.nove
ll.com
RunspaceId : c929eacd-d53c-49d7-8532-c4b74e61b8be
Id : 1019
Type : Information
Message : A valid Autodiscover service connection point was found. The Autodiscover URL on this object is
Type : Success
Message : [Server] Successfully contacted the UM service at https://bpexchange2010.my.exchange.server.com/ews/exchan
ge.asmx. The elapsed time was 234 milliseconds.
[PS] C:\Windows\system32>
** Also frequently when I log into Outlook 2010 client and start to send a meeting request , I get the Security Alert dialog :
autodiscover.my.exchange.server.com
Information you exchange with this site cannot be viewed or changed by others. However, there is a problem with the site's security certificate.
Green Check Mark : The security cerficate is from a trusted certifying authority
Green Check Mark: The security certificate date is valid
Red X : The name on the security certificate is invalid or does not match the name of the site.
Do you want to proceed ? . I either import the certificate or click YES, but does not help this issue.
NOTE: Each user that shows as NO INFORMATION cross-hatch, these users have appointments and have logged into outlook before.
When I do this autodiscover url from a Windows 7 pc with outlook 2010 I get :
This XML file does not appear to have any style information associated with it. The document tree is shown below.
<Autodiscover xmlns="http://schemas.microsoft.com/exchange/autodiscover/responseschema/2006">
<Response>
<Error Time="14:47:01.5656198" Id="401440650">
<ErrorCode>600</ErrorCode>
<Message>Invalid Request</Message>
<DebugData/>
</Error>
</Response>
</Autodiscover>
Can anyone assist ? What am I missing ?
Thank You
NOTE: When will this go away. I had to strip out a lot of helpful information to post this. "Body text cannot contain images or links until we are able to verify your account."