Hi,
We've moved about 4000 mailboxes from our Exchange 2010 environment to our new 2013 (SP1) environment last weekend.
Users are complaining that search gives unsatisfying results and we've been troubleshooting the issue. It appears only new items (since the mailbox is on 2013) appear in the results. Users moved some time ago (pilot) report no search issues.
We've already:
- Reseeded the catalogs (http://technet.microsoft.com/en-us/library/ee633475(v=exchg.150).aspx =>
- Update-MailboxDatabaseCopy -Identity DB1\MBX1 -CatalogOnly and
- Stopping search services and removing the guid-directory and restarting search services
Perfom counters report no more mailboxes te be crawled or recrawled
Test-ExchangeSearch ( http://technet.microsoft.com/en-us/library/bb124733(v=exchg.150).aspx ) succeeds on the mailboxes, *but* users still report incorrect search results
FailedContentIndexDocuments reports many many errors (>1000) on mailboxes recently moved with error: "The Store Session is not available." Unfortunately there's little information to be found on "the store session is not available"
My own mailbox reports some (<25) issues ("The attachment limit was reached" and "The document parser encountered a processing error")
Al full error report: (the failed time corresponds with the mailbox moves last weekend)
RunspaceId : a308da56-83b7-4a8b-b01e-0b9edd0a8764
DocID : 1102
Database : XXXXXX
MailboxGuid : 3f63aa80-e0f2-4126-b750-6358206bf93b
Mailbox : rvdr
SmtpAddress :
XXXXXX
EntryID : RgAAAABnrcdD3GzURb+128XI4vWMBwB29IzZXhNSQZMKsJ2897I/AAABv7HTAACHzHoPhbj4S6Kh6eORRZizACfAJYE7AAAP
Subject : XXXXXXX
ErrorCode : 11
Description : The Store Session is not available.
AdditionalInfo : Microsoft.Exchange.Search.Mdb.UnavailableSessionException: Session for [Mdb:b50ccfa9-05dd-4ff2-875c-
d4de617d24d2,Mailbox:3f63aa80-e0f2-4126-b750-6358206bf93b,IsMoveDestinationTrue] is not available.
at Microsoft.Exchange.Search.Mdb.StoreSessionCache.GetStoreSession(StoreSessionCacheKey cacheKey,
MdbItemIdentity identity, Boolean wantSessionForRMS)
at Microsoft.Exchange.Search.Mdb.StoreSessionManager.GetStoreSessionFromCache(MdbItemIdentity ide
ntity, Boolean isMoveDestination, Boolean wantSessionForRMS)
at Microsoft.Exchange.Search.MailboxOperators.XSOProducerBase`1.GetStoreSession(MdbItemIdentity i
dentity, Boolean isMoveDestination, Boolean sessionShouldBeOpenedForRMS, LapTimer stopwatch, Evaluat
ionErrors& error, Exception& exception)
IsPartialIndexed : False
FailedTime : 12-7-2014 18:04:08
FailureMode : Permanent
AttemptCount : 0
Identity :
IsValid : True
ObjectState : New
How do we get search to include all mailitems ?