1: I have created a mailbox call IT.support.
2: I created a rule, whenever someone send an email to it.support, the mail will be redirect to 5 users.
But here's the problem, emails did redirect to the 5 users, but it will be disappeared from the it.support mailbox. The it.support mailbox is empty.
questions :
how do i keep the mails intact in it.support mailbox and yet will redirect the mails to the 5 users ?
I am using Exchange 2013.