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Retention policy to remove deleted items is not working on XCH2010SP2

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Hi guys,

We use Exchange2010SP2.
I configured a retention policy (not before I obviously created a retention policy tag) to empty the deleted items from my outlook and my sysadmin (both on Outlook2010)

The age limitation for retention is 1 day and the action is perm' delete and yet, I still see items in my recycle bin that are over 5 days old. I configured this policy 4 days ago!
I know that there has been lots of noise about it from many other users who claimed that it worked well on SP1 but I am not sure if it has been fixed or not so I was hoping somebody here would be able to walk me to the right answer.

Thanks

Ro


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