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Exchange - Outlook 2016 - Issues with delegate access and address book

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Hi

I am currently using Outlook 2016 with an exchange server without issue.

I am trying to allow my secretary to have delegate access to my account to make calendar appointments and send emails on my behalf.

The issue I am facing is that when I open the "Add Delegate" window in "Account Settings" - "Delegate Access" is that the only delegates I can appoint are those from the Global Address book which is all those listed in the exchange server's global address book. My secretary is listed as a contact in Outlook. Further, I can see her name under the Contacts Tab of the address book when normally viewing it in the Outlook "Mail" section. My secretary is not a part of the exchange server and has a separate email server which she must keep as she is also the PA to another person with that domain.

How can I have the contact come up in the "Add Delegate" address book so that my secretary can be granted access as a delegate?

Regards

Charles


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