Hello guys, so i am currently migrating our exchange server 2012 to office 365 exchange online using the hybrid connectivity approach (remote move). All pilot users were successfully migrated except this one user who has been stuck at syncing for a very long
period of time without any significant activity going on (Data migrated still at 0). I have tried to stop/delete the user using Stop-migrationUser cmdlet and tried to start the migration again using new-MoveRequest and still the same. From powershell moveRequestStatistics
of that user, the Status is stuck at In progress while the StatusItem is stuck at WorkItemPickup.
This particular users mailbox seems to be larger than every other user in the initial pilot batch created @13.31Gb worth
of mailbox size. Please what can i do to re-mediate this? see below migration stats of current problem user/mailbox..
RunspaceId : 4b9964c2-cc29-4cdc-9ce5-499bdb0545f1
MailboxIdentity : Wonuola Oyeledun
DistinguishedName : CN=Wonuola Oyeledun,OU=egbinpower.onmicrosoft.com,OU=Microsoft Exchange
Hosted Organizations,DC=EURPR10A003,DC=PROD,DC=OUTLOOK,DC=COM
DisplayName : Wonuola Oyeledun
Alias : wonuola.oyeledun
ExchangeGuid : d90a27ed-4017-486e-a843-09af3214612b
ArchiveGuid :
Status : InProgress
StatusDetail : WorkItemPickup
SyncStage : None
Flags : CrossOrg, Pull
RequestStyle : CrossOrg
Direction : Pull
IsOffline : False
Protect : False
DoNotPreserveMailboxSignature : True
Priority : Normal
WorkloadType : Onboarding
Suspend : False
SuspendWhenReadyToComplete : False
IgnoreRuleLimitErrors : False
RecipientTypeDetails : MailUser
SourceVersion : Version 15.0 (Build 1367.0)
SourceDatabase :
SourceServer : EGB032.egbin-power.local
TargetVersion : Version 15.20 (Build 2856.0)
TargetDatabase : EURPR10DG070-db073
TargetServer : HE1PR1001MB1113.EURPRD10.PROD.OUTLOOK.COM
SourceArchiveDatabase :
SourceArchiveVersion :
SourceArchiveServer :
TargetArchiveDatabase :
TargetArchiveVersion :
TargetArchiveServer :
RemoteHostName : owa.egbin-power.com
RemoteTenant :
RemoteGlobalCatalog :
BatchName : Wonuola_oyeledun
StartAfter :
CompleteAfter : 12/31/9999 1:00:00 AM
EffectiveIncrementalSyncInterval : 1.00:00:00
ConfiguredIncrementalSyncInterval :
RemoteCredentialUsername : egbin-power\o365.admin
RemoteDatabase : 9c976c93-8f25-4712-a6f2-23bb74aab4bd
RemoteDatabaseName : EG_Dbase1B
RemoteArchiveDatabase :
RemoteArchiveDatabaseName :
TargetDeliveryDomain : egbinpower.mail.onmicrosoft.com
ArchiveDomain : egbinpower.mail.onmicrosoft.com
BadItemLimit : 500
RetryCleanup : False
BadItemsEncountered : 0
LargeItemLimit : 100
LargeItemsEncountered : 0
AllowLargeItems : False
DataConsistencyScore :
QueuedTimestamp : 3/29/2020 10:54:10 PM
StartTimestamp :
LastUpdateTimestamp : 3/30/2020 4:42:49 AM
LastSuccessfulSyncTimestamp :
InitialSeedingCompletedTimestamp :
FinalSyncTimestamp :
CompletionTimestamp :
SuspendedTimestamp :
OverallDuration : 08:35:55.8622131
TotalSuspendedDuration : 00:00:00
TotalFailedDuration : 00:00:00
TotalQueuedDuration : 00:00:14.3613461
TotalInProgressDuration : 08:35:04.9331586
TotalStalledDueToContentIndexingDuration : 00:00:00
TotalStalledDueToMdbReplicationDuration : 00:00:00
TotalStalledDueToMailboxLockedDuration : 00:00:00
TotalStalledDueToReadThrottle : 00:00:00
TotalStalledDueToWriteThrottle : 00:00:00
TotalStalledDueToReadCpu : 00:00:00
TotalStalledDueToWriteCpu : 00:00:00
TotalStalledDueToReadUnknown : 00:00:00
TotalStalledDueToWriteUnknown : 00:00:00
TotalTransientFailureDuration : 00:00:36.5677084
MRSServerName : HE1PR1001MB1113.EURPRD10.PROD.OUTLOOK.COM
TotalMailboxSize : 13.31 GB (14,286,756,692 bytes)
TotalMailboxItemCount : 92203
TotalArchiveSize :
TotalArchiveItemCount :
TotalPrimarySize : 13.31 GB (14,286,756,692 bytes)
TotalPrimaryItemCount : 92203
BytesTransferred : 0 B (0 bytes)
BytesTransferredPerMinute : 0 B (0 bytes)
ItemsTransferred : 0
ShardBytesTransferred : 0 B (0 bytes)
ShardItemsTransferred : 0
ArchiveBytesTransferred : 0 B (0 bytes)
ArchiveItemsTransferred : 0
PercentComplete : 0
CompletedRequestAgeLimit : 3650.00:00:00
InternalFlags : SkipKnownCorruptions
JobFeatures : BinaryJobFeatures, UseRequestGuidForMoveReport, ShardMergeOnboarding
FailureCode :
FailureType :
FailureSide :
Message :
FailureTimestamp :
IsValid : True
ValidationMessage :
RequestGuid : e5b70882-0bc2-4b46-8148-455f8117596e
RequestQueue : EURPR10DG070-db073
MigrationMailboxGuid :
SourceEndpointGuid :
Identity : Wonuola Oyeledun
Report :
OutOfSlaConditions : {}
LastFailure :
RequestExpiryTimestamp : 3/29/2022 9:54:10 PM
CanSetRetryingStatus : False
RemoveRequestWhenCorrupt : False
IsContinousJob : False
IsSyncAggregation : False
IsShadowSync : False
CloudCacheAccountType : None
Diagnostics :
DiagnosticInfo :
ObjectState